OCT 13TH TO OCT 15TH
Answers for effortless journeys without chasing data.
At World Aviation Festival, discover how Quantum Metric’s AI continuously surfaces what’s driving booking drop-offs, mobile friction, and self-service breakdowns, explaining what changed so you can fix issues fast and grow guest loyalty.
✈️
Visit Quantum Metric at Booth #1-144 to see Felix Agentic in action.
Pre-book a demo today.
OCT 13TH TO OCT 15TH
Answers for effortless journeys without chasing data.
At World Aviation Festival, discover how Quantum Metric’s AI continuously surfaces what’s driving booking drop-offs, mobile friction, and self-service breakdowns, explaining what changed so you can fix issues fast and grow guest loyalty.
✈️
Visit Quantum Metric at Booth #1-144 to see Felix Agentic in action.
Pre-book a demo today.
Pre-book to meet with members of our Executive Team.
Join our session
Wednesday, Oct 15 | 15:55 PM - 16:10 PM CET
From Signal to Action: How Agentic AI is Transforming the Airline Customer Experience
Airline digital teams don’t lack data, they lack time and shared understanding. Across critical traveler journeys, from booking and payment to check-in and disruption management, understanding why experiences change, who is impacted, and what to do next is critical to conversion, revenue and customer trust.
Agentic AI changes the model. By continuously monitoring journeys, detecting meaningful changes, investigating root causes and quantifying business impact, AI agents turn complex experience data into clear, actionable answers.
In this session, discover how agentic analytics can help airlines move beyond reactive reporting, uncover friction faster and shorten the path from
customer signal to action.
Join our session
Wednesday, Oct 15 15:55 PM - 16:10 PM CET
From Signal to Action: How Agentic AI is Transforming the Airline Customer Experience
Airline digital teams don’t lack data, they lack time and shared understanding. Across critical traveler journeys, from booking and payment to check-in and disruption management, understanding why experiences change, who is impacted, and what to do next is critical to conversion, revenue and customer trust.
Agentic AI changes the model. By continuously monitoring journeys, detecting meaningful changes, investigating root causes and quantifying business impact, AI agents turn complex experience data into clear, actionable answers.
In this session, discover how agentic analytics can help airlines move beyond reactive reporting, uncover friction faster and shorten the path from
customer signal to action.
What is happening in our booth #641.
Add to your calendar by clicking your preferred time below.
Mon
4/20
Tues
4/20
Wed
4/20
INVOCA
Closing the Online-to-Offline CX Gap.
From “Why is our latest promotion not performing?” to action: Agentic analytics for Telco.
ZILKER TRAIL
Speed to Value with Adobe CJA and Quantum Metric.
GOOGLE CLOUD
Gemini Enterprise: The Front Door For All Agents in the Workplace.
“Using Quantum Metric, our dev team managed to reproduce the problem instantly, pinpoint exactly how many users were experiencing it, and find out what was causing it. It was fixed in hours. In this one insight, the Quantum Metric partnership paid for itself in less than a month.”
-Kenny Chang/Executive VP and CMO at Korean Air
How airlines are winning with Quantum Metric.
Hear directly from SriLankan Airlines on how they uncovered hidden friction across the booking journey and prioritized the opportunities with the greatest business impact. See how their approach helped identify $5M in opportunity value and increase booking conversions by 19–20%.
Trusted by enterprises.
The platform behind Felix Agentic.
Quantum Metric provides the industry's most complete digital experience data, helping enterprises understand why customer behavior changes so that they can act with speed and confidence.
Insight
Connect behavior, technical signals, and business impact to understand not just what changed, but why.
Data
Capture complete, first-party customer experience data across web and mobile, including behavioral, friction, and technical signals, without sampling or manual tagging.
Action
Prioritize what matters most, align teams around a shared view of the customer, and monitor improvements over time.
