Join the Quantum Metric product marketing and product management teams for our 2024 Spring launch event! See what is new, ask questions, and engage with your peers.
Quantum Metric is launching major enhancements that will help you optimize the digital customer experience across the entire digital lifecycle, from first impressions with your brand to becoming a loyal customer.
- We are making significant improvements to our Interactions (heatmaps, scroll maps, zoning, click maps) feature in the platform.
- It will now be easier to find the exact page state you are looking for and save that into a project you can return to pages you care about.
- Zoning will be more precise from a manual zoning perspective and automated zoning will have more accuracy.
- A brand new segment builder that allows for complex audience segmentation including sequential segmentation, nested analysis, and user analysis.
- Brand new data visualizations built specifically for user-based analysis (retention, churn, stickiness, lifecycle).
- New cohort analysis that helps you easily identify what is promoting and detracting from your user journeys.
- GenAI powered session summarization leverages Quantum Metric’s dataset to summarize sessions into quick, semantic readouts—making your time to insight lightning fast.
- See how session summaries can integrate with your ecosystem and power customer understanding for your product, VoC, and support teams.
Learn how Quantum Metric is changing the definition of Digital Analytics here.
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Lars is a dedicated advocate for customer experience and business value optimization, collaborating with diverse teams to ensure seamless digital interactions. His expertise in process improvement and strategic management, showcased in his 2021 book "Digital Customer Experience Engineering," reflects his mission to enhance digital value for both enterprises and end users.