IThe Chalhoub Group is the largest retail operator in the Middle East. However, the company is still relatively new to eCommerce, and many within the organization are keen to push for the most advanced eCommerce options available.
In this on-demand webinar, Elissa Quinby, Quantum Metric Director of Consumer Insights, will be talking with the Chalhoub Group Web Analytics team about the importance of going through the right phases of growth and development on your eCommerce rather than trying to charge ahead and do everything at once.
Quantum Metric is the customer-centered digital analytics platform for today’s leading organizations. Providing a simplified approach to monitor, diagnose and optimize the digital journeys that matter most, the Quantum Metric platform offers in-depth customer understanding, quantified and tied to core business objectives. Today, Quantum Metric captures insights from 40% of the world’s internet users, supporting global brands across every industry to get to the heart of their customer, with greater speed and efficiency.
Learn how Quantum Metric is changing the definition of Digital Analytics here.
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Lars is a dedicated advocate for customer experience and business value optimization, collaborating with diverse teams to ensure seamless digital interactions. His expertise in process improvement and strategic management, showcased in his 2021 book "Digital Customer Experience Engineering," reflects his mission to enhance digital value for both enterprises and end users.
